Today's Health Information Technology Medical practice will rely on computers and the Internet as vital tools more than ever before. However, being more reliant means being more vulnerable to Information Technology (IT) issues and outside Internet threats. New security issues such as viruses, hackers, and worms come to light every day and underline the importance of taking preventative measures.
Now your practice can have the same range of sophisticated solutions as the large healthcare groups. Protechnica's Healthcare IT Support provides a complete IT support solution for securing, supporting and managing desktop computers, servers and your office network. From proactive support, monitoring and data backup, to providing complete help desk and remote support for each staff member, our Healthcare IT Support will ensure that your practice is operating properly & securely.
Here is what our Healthcare IT Support includes:
Proactive Technology Management: Protechnica's Technology Management provides
a complete solution for securing, supporting and managing each server, desktop and laptop in your practice.
Network Administration: Our Dedicated Network Administrator is scheduled to visit your office each and every month. Using a customized technology checklist, we validate your network's operability and review the past month's performance with your staff. We also manage the vendors that provide your office with other types of software (EHR) and technology (telecom, printers etc.) solutions.
 
Customer Support Team: Protechnica's helpdesk is ready, willing and able to answer any questions your staff may have. If we are unable to deliver a solution through our remote support framework, a technician can be dispatched to your office. Protechnica guarantees onsite support response times.
Dedicated VCIO: Protechnica assigns every one of our clients a Virtual Chief Information Officer. Our VCIO schedules quarterly reviews of your business technology performance and functionality. We work with you and your staff to identify instances where technology may be falling outside of the box of acceptable standards, and together, develop a comprehensive solution.
Health Technology is the fastest growing industry in the United States, and now more than ever, choosing the right Healthcare IT Support Company, is a very important decision. Protechnica offers a comprehensive solution that provides your practice with the support structure that keeps you, your staff and your patient's information safe and secure.
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