By: Randy Centrella – Protechnica – First Posted on 1/27/2012
Dear Business Owners,
Ask yourselves this question: What made you choose your current computer support person or company?
I talk to small businesses every day. Many of which, have not considered prescribing to our service
because they have a friend or relative supporting their computer needs. There is a pre-existing level of trust, and in many cases, a very small financial commitment, that makes this a very attractive proposition.
However, the very trust that comes with this sort of agreement can compromise the demand you
place on them for accountability as their customer. It’s not your fault! We, as human beings, are
reluctant to question those close to us when it comes to experience, expertise, motive or level of
Under qualified technical support can compromise your business and your future. If you feel
you may be in this type of situation, take the first step and contact us for a consultation.