From PC World, October 24, 2014 – by Grant Gross
This the kind of thing that can really hurt the honest companies that actually provide a great security platform. Please read:
A court has shut down a New York tech support vendor after the U.S. Federal Trade Commission accused the company of scamming computer users into paying hundreds of dollars for services they did not need.
The FTC’s complaint against Pairsys, based in Albany, New York, also alleged that the company charged customers for software that was otherwise available for free.
Pairsys cold-called computer users in the U.S. and other countries, claiming to be representatives of Microsoft or Facebook, and convinced them to allow the company’s workers to gain remote control over the customers’ PCs as a way to diagnose computer problems, the FTC said.
Pairsys charged computer owners US$149 to $249 to fix nonexistent problems on their PCs, the FTC alleged.
The company also purchased deceptive online ads that led computer owners to believe they were calling technical support lines for legitimate companies, the FTC said in its complaint, filed with the U.S. District Court for the Northern District of New York in September.
Pairsys did not immediately return a message seeking comment on the FTC complaint.
Pairsys and its operators “targeted seniors and other vulnerable populations, preying on their lack of computer knowledge to sell ‘security’ software and programs that had no value at all,” Jessica Rich, director of the FTC’s Bureau of Consumer Protection, said in a statement. “We look forward to getting consumers’ money back in their pockets.” <READ MORE>