Cisco systems converts its Code of Business Conduct to an e-book so its 73,000 employees get quick advice.
Cisco Systems Inc. offers information technology and network infrastructure for the internet. Our products and services support online connectivity and collaboration for business, education, government, and home computing, security, and phone capabilities. Cisco generates around $12 billion in global revenues annually and has about 73,000 employees in 475 offices across 165 countries. So out of necessity, Cisco’s ethics team leverages technology to reach our mobile global workforce in ways that strengthen employee engagement and proactively mitigate risks. Cisco employees are tech-savvy and many work remotely, which creates both challenges and opportunities. Adding to the complexity is our company’s steady appetite for international acquisitions, which frequently bring in new employee populations and different styles of working.
Our ethics team is led by senior manager Jeremy Wilson, and includes a blend of people. Some report to Wilson, others are assigned to corporate communications and training departments.
Goals. Cisco strives to be a paperless workplace, so a printed code of ethics booklet would not align with our operational or environmental goals. Our IT products and services are designed to support flexible work environments. We practice what we preach: Nearly 85 percent of Cisco employees regularly work from home or on the road, so providing traditional on-site compliance training or ethics communications (e.g., posters) does not work well for us. More online, interactive ethics content is essential. <READ MORE>